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IT Business System Analyst

UniWeb is looking for an IT Functional System Analyst for business-critical Web Applications (CRM-style and business processes automation) used by strategic healthcare-related customers.

Tasks and Responsibilities.

1. Business Analysis and Product ownership:

  • Responsible for business requirements gathering and analysis;
  • Meet with clients to understand, analyse and challenge the business needs;
  • Provide systems analysis and propose solutions to cover client’s needs;
  • Analyse and describe the operation of existing systems;

2. Solution definition and UX design:

  • Take part in new product development, perform functional analysis and design solutions;
  • Define business (functional) and operational (non-functional) requirements, and translate them into system requirements (concept diagrams, activity diagrams, wireframes, ...);
  • Apply UX best practices: finding the best way for the user to achieve his purpose. Business process optimisation, UX research and analysis, user cases and flows, interactive prototypes creating;
  • Perform functional risk analysis on information security and patient safety where applicable;

3. Communication

  • Communicate with software developers to find the most efficient and cost-effective solutions;
  • Present the functional system requirements specifications to stakeholders, client and software development team.
  • Products roadmaps creating & backlog managing. Sprint planning;

4. Validation and compliance

  • Support QA to define the testing strategy, test cases and acceptance criteria;
  • Ensure operation by training client personnel and providing documentation and support. Perform demonstrations and presentations for system acceptance;
  • Build expertise in performing and documenting "design control" and "risk management" in order to ensure systems compliance with applicable health regulations and standards. (training will be foreseen);

Required skills

  • Passionate to create value through business process automation
  • Strong analytical skills
  • Critical thinker and problem-solving skills
  • Good in structuring and presenting information
  • Strong interpersonal skills
  • Strong written and verbal communication skills
  • Strong attention to detail

The ideal candidate

  • Master degree in computer science, management or equivalent by experience
  • At least 3 years of experience in IT functional / system analysis
  • Experience with Healthcare or highly regulated industries is a plus
  • Passionate about best practices in system design
  • Experience with CRM, business process optimisation, transactional websites, document management systems, reporting tools,...
  • Experience with tools like Jira, Confluence, Axure, ...
  • Good knowledge of English. Knowledge of Dutch and French is a plus (written and spoken)
  • Is a team player and feels comfortable leading meetings
  • Is disciplined and has a get-things-done mentality

We offer you

  • A full-time job with flexible working hours, onsite or remote work
  • Opportunity to be involved in various exciting healthcare-related projects
  • Training in Health industry standards and regulations
  • An international working environment
  • A team of passionate professionals in a growing company
  • A competitive compensation package in accordance with your skill level and experience